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Friday , May , 25 2018
You are here : About Us  >  What We Do
What We Do


SigmaPro’s fundamental business objective is to help service and industrial organizations maximize shareholder value through the successful deployment of Lean Six Sigma (Lean Sigma), Six Sigma DMAIC, and Design for Six Sigma (DFSS) systems. Our Lean Six Sigma and Six Sigma curricula and deployment systems are designed to provide the latest thinking, tools & methods to help any organization cut costs, streamline operations, reduce inventory, minimize cycle time, and increase customer satisfaction.  Our DFSS training curricula and deployment system are designed to help service and design organizations optimize portfolio management through application of the Define-Measure-Analyze-Design-Validate (DMADV) methodology for product, process and service design.  SigmaPro’s comprehensive portfolio of products and services can be customized to enable your organization to rapidly and effectively deploy Lean Six Sigma, Six Sigma or Design for Six Sigma. 


SigmaPro has extensive experience in the successful deployment of Lean Six Sigma, DFSS, and Six Sigma for large, medium and small organizations in private and government sectors.  SigmaPro clients include organizations in the following industries:  health care, automotive, electronics, logistics, defense, government, semiconductor, insurance, financial services, banking, petroleum, medical equipment, manufacturing, information technology, consumer products, HVAC, research, aerospace, and many more.  For a partial client list, click here. We also provide supplemental and sustaining services including training and consulting in Leadership, Strategic Planning, Change Management, Tools & Methods as well as training and consulting in all areas of Quality Technology for the general public or for those organizations that have already launched a successful Lean Six Sigma or Design for Six Sigma initiative. We offer public as well as on-site courses to support the varying needs of our clients.  SigmaPro’s deployment approach has been continuously refined by Dr. Douglas Mader during the interactions with numerous organizations.


The first step in SigmaPro’s deployment approach is to understand the client’s strategic plan.  In general, the strategic planning process starts with the creation of a plan to accomplish the strategic plan.  The next steps are to assess the values of the stakeholders and then utilize the stakeholders’ inputs to formulate a mission statement.  Then the planning team must create a viable business model, which includes the culture of the organization, the required investment capital, which business lines warrant increased investment, which business lines to warrant divestiture, and when new business lines to invest in, as well as numerous other operational considerations.  The team will then perform an assessment of the organization in terms of capabilities and financial strength, and the current performance will be compared to the desired state to create a list of gaps.  Based on the magnitude of the gaps, the planning team will either reconsider the business model or proceed with action plans for implementation of the strategic plan. 


It is at this point that organizations will consider Lean Six Sigma, Six Sigma or DFSS deployment as well as other improvement vehicles to close organizational gaps.  At SigmaPro, we have extensive experience in helping clients to achieve strategic goals through successful deployment of Lean Six Sigma, Six Sigma and DFSS principles.  Once the client and SigmaPro have developed a deployment plan for Lean Six Sigma, Six Sigma and/or DFSS that is tailored by business unit and product line, SigmaPro will assist the client in integrating goals for the rollout in the policy deployment system.  By fully integrating the programmatic goals into the policy deployment system, the client will address the single largest risk factor in Lean Six Sigma, Six Sigma or DFSS deployments – that middle management does not choose projects that are aligned with the future direction of the company.  SigmaPro’s Lean Six Sigma training, DFSS training and Six Sigma training and consulting can then be adapted to suit the technical training needs of the client as well as simultaneous programmatic rollout at multiple divisions.


SigmaPro's management curricula are second to none, as these Lean Six Sigma and Design for Six Sigma programs have been field tested for all types of organizations.  Whether your goal is to cut costs, implement a more effective product development process, or improve customer satisfaction, SigmaPro has the experience and knowledge to design a custom deployment for your organization. SigmaPro’s Lean Six Sigma and Design for Six Sigma (DFSS) training curricula fully integrate the latest tools, methods, and best practices into a coherent step-by-step system that maximizes results while minimizing effort.  The SigmaPro Lean Six Sigma training curriculum has been continuously refined since 1990, and the SigmaPro DFSS curriculum has been continuously refined since 1997. As a result, SigmaPro has developed an extensive library of course modules to provide rapid customized training.  SigmaPro maintains a complete set of learning objectives for each training and certification course, and these learning objectives and course materials can be customized at the request of the client.


SigmaPro also offers exceptional training and consulting for all aspects of Leadership, including maturity model assessments, change management, strategic planning and deployment planning. As a supportive service line, SigmaPro offers cost-effective training and consulting on tools and methods to support Lean Six Sigma, Lean, Six Sigma, Design for Six Sigma and general quality improvement. SigmaPro offers attractive licensing arrangements to clients that wish to license SigmaPro training materials in order to become self-sufficient in a rapid fashion.  SigmaPro’s intellectual property has been independently developed – it is not a derivative of training materials of any other consulting organization or client of a consulting organization, as has become common in the Lean Six Sigma and Six Sigma consulting industry.  SigmaPro’s DMAIC, DFSS and Lean Six Sigma curriculums are aligned with the American Society for Quality (ASQ) Six Sigma body of knowledge (SSBOK).  In fact, the SigmaPro curriculum is substantially more rigorous than ASQ’s SSBOK in many regards.  SigmaPro’s DFSS curriculum is second to none based on client feedback and an independent review of several competing curriculums.  In addition, SigmaPro’s training curriculum was utilized by the American Society for Quality and the Six Sigma Academy for several years. 


SigmaPro has developed the leading management curriculum for integrated Lean Six Sigma and Design for Six Sigma deployment.  The first step is to ensure that Lean Six Sigma Champions (middle managers) fully understand how to select projects that are aligned with the strategic goals of the organization.  Champion training can be integrated with the beginning of each technical class, or it can be delivered separately (recommended).  SigmaPro’s technical curriculum is second to none, based on its continuous refinement since 1990.  SigmaPro’s technical training is carefully aligned with pilot projects so that team members apply new learnings concurrent with instruction.  The goal of this approach is consistent with the fundamental objective to improve existing processes using qualitative and quantitative tools and techniques that result in high quality products, processes and services.  SigmaPro offers introduction training, as well as all industry-recognized certification levels with specializations for service and industrial participants.