Service Design for Six Sigma Executive Overview

Program Registration Code:


Program Duration:

1 Day

Program Delivery:

Onsite, Public, Online

Program Pricing:



Course Description


SigmaPro'shighly effective Design for Six Sigma (DFSS) Executive Overview seminar is a concise presentation of the issues involved in developing, deploying and sustaining a successful DFSS program for service or transactional organizations.  SigmaPro's extensive experience in DFSS deployment and training provides a singularly unique perspective that will assist executives and senior managers in deciding how, where, when, and why DFSS should be implemented.  Participants will discuss a deployment plan based on strategic service launch criteria and the desired financial performance as well as how to allocate resources and manage the DFSS effort.  Participants will also gain an in-depth knowledge of the popular DMADV strategy for service development.  The DMADV (Define-Measure-Analyze-Design-Validate) methodology forms the core of the SigmaPro DFSS approach.


Candidate Qualifications


There are no formal requirements for participation in this seminar. Participants are typically executives, senior managers, Champions and Master Black Belts that have ownership for or participate in DFSS deployment for a non-manufacturing organization. Previous candidates have come from health care, retail, supply chain, software, government and financial services organizations.  A training certificate will be provided which may be used for recertification credits.


Participants Will Learn


  • How Six Sigma evolved from a glorified TQM approach to a highly effective improvement strategy for the development of new products, processes and services.
  • How DFSS can be used to optimize the portfolio of services for a non-manufacturing organization.
  • How the DMADV DFSS methodology is executed and managed in a service organization.
  • How to effectively identify, select, launch and manage DMADV projects.
  • How to design, plan, launch and sustain a highly successful DFSS effort in a service organization.


SigmaPro offers this course at several of its global locations.  If you would like to check when this course will be offered in your area, please check our global events calendar.