Lean Supplement for Service MBB’s, BB’s, and GB’s

Program Registration Code:


Program Duration:

5 Days

Program Delivery:

Onsite, Public, Online

Program Pricing:



Course Description


Because we truly believe in providing our clients with the "right tools for the job," SigmaPro offers a 5-Day supplement for service personnel interested in applying Lean Six Sigma tools and methods within the context of the DMAIC Breakthrough Strategy.  Our Lean Supplement for Service Environments training course delivers a review and extension of the traditional tools of DMAIC, SigmaPro's proprietary tools and methods, and state of the art Lean Six Sigma tools, all effectively and seamlessly integrated to form a powerful improvement approach for service improvement. Hands-on exercises and tutorials are utilized to ensure rapid learning and knowledge retention.


Candidate Qualifications


There are no specific candidate requirements for this particular course.  Typical participants include operations managers, analysts, process improvement personnel, Master Black Belts, Black Belts and Green Belts and other service technologists interested in applying Lean tools.  A training certificate will be provided which may be used for recertification credits.


Participants Will Learn


  • How the DMAIC strategy and Lean tools can be successfully applied to service scenarios.
  • How statistical and Lean tools are effectively coupled to increase the probability of success on service projects.
  • How Lean tools may be used to shorten project schedules and ensure that the desired results are obtained.
  • How to address change management issues while improving process performance.


SigmaPro offers this course at several of its global locations.  If you would like to check when this course will be offered in your area, please check our global events calendar.